Home→Insights→ Scaling operations
Projects & Coordination

If Your Project Volume Doubled, Would Your Way of Working Still Hold Up?

A way of working can feel manageable when project volume is steady and experienced people know how to bridge the gaps. Growth can reveal which parts of the process depend on individual effort rather than a repeatable operating model.

A familiar scenario

Growth changes the cost of coordination.

A business takes on more projects, adds vendors or expands its delivery team. The same trackers, folders and meeting routines remain in place because they worked when the volume was smaller. Then coordination begins to take more time than anyone planned.

People spend longer asking for updates, reconciling information and helping new colleagues understand how work is done. What used to be informal knowledge becomes a bottleneck. Individual effort still keeps things moving, but the process itself starts to feel fragile.

Scaling delivery is less about working harder and more about making ownership, hand-offs and current status easier to see as the organisation grows. A way of working that depends on a few experienced people will eventually run out of those people.

Questions to reflect on
  • Which parts of project coordination depend on particular people’s knowledge?
  • Can a new project follow a clear, repeatable delivery approach?
  • Does adding projects create proportionally more administration and follow-up?
  • Are project practices consistent enough to compare delivery across workstreams?
  • Can the current approach accommodate change without creating confusion?
Why it matters
  • Workarounds that are manageable at one scale can become fragile at another.
  • Experienced people may spend more time translating and reconciling than progressing delivery.
  • New team members need more than informal knowledge to join work effectively.
  • Repeatable practices make it easier to see where change is needed.
Reflection

If project volume doubled, which parts of your current way of working would become harder first?

Intro available
More perspectives on this topic are being developed.