- What do you do today when this problem appears?
- How often does it happen, and what does it cost you in time or mistakes?
- What have you already tried?
- What would have to be true for you to change your current way of working?
- If this existed next month, who would actually use it?
Before You Build It, Find Out If Anyone Needs It.
A promising idea is still an assumption. Test the customer need, and reduce the uncertainty, before committing to a major build.
Falling in love with a solution before understanding the need.
It is easy to picture the finished product and then look for people who might want it. The more useful order is the reverse. Treat the idea as a hypothesis: someone has a problem, they care enough to change how they work, and this particular approach would help.
You can test that without funding a large build. Talk with the people who live with the problem. Show a sketch or a simple mock-up and watch where they hesitate. Run a manual pilot, where a person does the job the product would later do. Only when those steps still look promising is a minimal usable version justified.
Decide in advance what would count as a useful signal. That might be adoption, repeat use, fewer delays or errors, or a willingness to pay. A polite “that sounds interesting” is not the same as evidence.
Then make a decision the evidence can support: continue, revise, narrow the audience, or stop. Stopping early is a successful outcome when it protects time and money that would otherwise go into the wrong thing.
- Write the assumption in one sentence.
- Choose one method: conversation, sketch, manual pilot, or a minimal version.
- Name the people you will learn from.
- Define the signal that would count as success.
- Decide whether the result means continue, revise, narrow, or stop.
Who would actually feel the difference if this idea worked—and have you heard it from them?